The Certainty Trap
Find the uncertainty. Find the conversation.
The Certainty Trap is a resolute unwillingness to recognize the possibility that we might not be right in our belief and claims. When we treat open questions as though they’re settled, when we behave as though our most difficult challenges have obvious solutions, when we talk as though there are not costs and benefits to the choices we make, and when we interact as though the right path is obvious and known, we are in this trap.
By understanding and leaning into uncertainty—by breaking out of The Certainty Trap—we can become better better problem solvers and more effective and constructive communicators.
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